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How long have you been operating your Chem-Dry Business? And did you purchase an existing Business? Or start a new Business?
We commenced business at the end of October in 2008, wow it's already been a year.We started a new business right from the scratch
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What did you do before you started with Chem-Dry?
My partner and I worked fulltime in sales and administration before we started and we are still working in our respective fields to finance the business.
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What prompted you to investigate further into Chem-Dry? And what were the things that appealed to you and made you invest in your own Chem-Dry Business?
My friend used to be a tech with one of the Chem-Dry franchisees and he used to brief me about how good and effective the process and chemicals are and of course the $$$ were.
The things that appealed to me - I would have to say was less setup cost. Things which also contributed were good brand awareness, flexibility in terms of working hours and ownership of doing your own business with support available when needed.
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How many people are working in your Business? And what are their roles?
There are three people currently working on our business. 1st: We have a fulltime tech, his name is Rahil, and he commenced with us from July and found him truly dedicated to our business success. 2nd: My wife has a silent role, who works hard in her job to finance my crazy and expensive marketing campaigns. 3rd: Myself I manage the marketing, take bookings and before July also was a fulltime tech.
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How has your Business changed since you first started?
Since we started, we have seen business turnover and my marketing budget increasing substantially. From a single operator, we have managed to hire a fulltime tech from this financial year.
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What is the reason that your Business has been so successful in the last 6 months?
Online marketing campaign will be the key reason for my success, also the jobs from Head Office. Having a tech since July helped me to work on my database and marketing.
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What are your plans for the future? What goals do you have for your business?
I envisage starting Tile and Grout early next year and subsequently starting water damage and restoration. I am looking forward to working hard on my marketing skills and securing few commercial repeat jobs.
Goals wise, I am looking forward to generate more work to employ another tech, also to secure few contracts such as schools, offices etc.
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